Privacy Policy
Last updated: 23 September 2026
VisaFirst (we, us, our) provides visa consultancy services to UAE residents. This policy explains what personal data we collect through this website, why we collect it, and how we handle it.
Information we collect
When you contact us through our enquiry form, WhatsApp, or email, we may collect your name, email address, phone number, nationality or destination country, and any details you share about your visa enquiry.
How we use your information
We use this information only to respond to your enquiry, assess your visa requirements, and provide our consultancy services. We do not sell or rent your personal data to third parties.
How we share information
Enquiry form submissions are processed through Web3Forms, a third-party form service, so that we receive them by email. Messages sent via WhatsApp are handled through the WhatsApp and Meta platform. If this site uses Google Analytics, anonymised usage data may be collected to help us understand how the site is used; this does not include the personal details you submit through our forms.
Cookies
This website does not use cookies to track visitors for advertising purposes. If Google Analytics is active, it may set standard analytics cookies to measure site traffic.
Data retention
We keep enquiry details for as long as needed to respond to you and provide our services, and as required by applicable record-keeping obligations, after which they are deleted.
Your rights
You can ask us at any time to tell you what personal data we hold about you, to correct it, or to delete it, by emailing us at the address below. We will respond within a reasonable time.
Data security
We take reasonable technical and organisational measures to protect the personal data you share with us from unauthorised access, loss or misuse.
Children
Our services are intended for adults arranging their own or their family travel documentation. We do not knowingly collect personal data directly from children.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last revised.
Contact us
If you have any questions about this policy or how we handle your data, contact us at info@visafirst.ae.
This policy is provided as general information about our data practices and is not a substitute for legal advice.